HR Associate (Financial Sector)

HR Associate

London 

About the Programme

The world of payments is changing rapidly. New innovative technologies are being developed to meet the changing needs but these can give rise to new threats to users of the payments system, and to the stability of that system as a whole. This means that we need ever stronger protections and more resilient infrastructure.

The Real-Time Gross Settlement System (RTGS) lies at the heart of UK payments. In total, RTGS settles around £600bn of payments each day which is close to the UK’s annual GDP every 3 days. The RTGS infrastructure is over 20 years old and, despite its excellent operational record, it needs to be modernised and developed to meet today’s needs. Balancing the safeguarding of stability whilst enabling innovation.

The RTGS Renewal Programme has been established to develop the next generation of the Bank of England’s Real-Time Gross Settlement (RTGS) system. The way payments are made has changed dramatically in recent years, reflecting changes in the needs of households and companies, changes in technology, and an evolving regulatory landscape. The range of payment providers is growing rapidly. The Bank also wants to use the latest technology to help to reduce risks and increase innovation and competition in payments, and in the financial sector more broadly. The implications of these changes for the Bank’s mission and for users, businesses and regulators mean it is important that the Bank considers how RTGS will need to evolve to meet and shape payments trends in the coming decades.

Job Description

You will work with the wider People Team, the business, and collaborate with HR teams in different business areas, to provide support on a variety of people-related activities. 

Responsible and accountable for providing the following range of services:

• Management Information: Provide analytical support, insights and reporting on People data and maintain management information (MI) updates for review. 

• Resource management and metrics: Lead data management of workforce planning, retention and attrition; and activities relating to the off-boarding and redeployment of programme-wide colleagues at appropriate points in the Programme life-cycle.

• Management Support: Assist in partnering with managers across the programme to support them in developing talent management and engagement plans for their areas, using feedback from internal surveys and other sources. 

• HR Guidance and Advice: Provide HR guidance and coach senior managers to support best practice in the management of people issues – all aligned to the Bank’s policies and procedures.

• Performance Management: Raise any people related issues for resolution. Promote and provide guidance on the programme’s performance management approach including objective setting, development plans, interim reviews and the Annual Salary Review. 

• People Initiatives: Help to embed people and culture initiatives that aim to support the programme deliverables and reduce people related risk; lead on the regular execution of the staff engagement survey across the programme including administration, analysis and reporting of results; lead on the promotion of best practice and share wellbeing related content and embed activities at Programme level.

Essential Criteria

• Solid HRBP experience within a fast-paced change environment, preferably within the Financial Services or Professional Services sectors. 

• Able to work at pace, independently and collaboratively within a team.

• Proactive problem–solving aptitude as well as hardworking and resilient.

• Demonstrate high levels of drive and determination to take work through to completion.

• Ability to work with discretion, identify risks and take initiative to mitigate. 

• An excellent written and verbal communication with stakeholders at all levels. 

• Up to date knowledge of UK employment law. A good working understanding of HR procedures, policies and best practice and experience of applying them.

• Experience of influencing senior stakeholders and building and maintaining positive relationships at all levels.

• Excellent skills and detailed experience in working with and interpreting HR MI.

• A passion for providing excellent service with experience of monitoring and reviewing performance of HR processes within a Programme or operational area and implementing improvements where appropriate. 

• Organised and able to balance multiple responsibilities and demonstrate flexibility and agility within a fast-paced environment (ideally experience of working in a project-led environment) whilst working to deadlines.

• Strong IT skills, including MS Excel skills to ensure a data-led approach to decision making.

Desirable Criteria

• Experience of working in a transformational change programme. 

• PowerBI skills

If this opportunity is suitable and of interest, please contact: matt.roberts@matrax.co.uk